Refund policy
1:Refund and Return InstructionsEverything we do is completely custom, from start to finish, made just for you. Every detail of your piece is based on your personal preferences, we offer a 30-day return policy for worry-free shopping, and we have a strict approval process for both your gemstone and CAD design to confirm you like it before we start production to ensure you love your piece If you have any doubts, please contact us Official email: hello@aiminiajewelry.com We are online 24 hours a day, if we don't reply to you as soon as possible, please be patient and we will reply to you as soon as possible |
2:refundWe will notify you once we receive your return and let you know if your refund is approved If approved, you will automatically receive a refund via your original payment method within 7 business days Keep in mind that it may also take your bank or credit card company some time to process and issue the refund Please note that returns and exchanges are not supported for orders that have no quality issues and are customized |
3.To cancel an orderplease contact us as soon as possible.If your order has not yet shipped,we will immediately refund your payment |
4:Return Shipping feeBuyer is responsible for return shipping fee and may ship back the item using the carrier of your choice |